Data-Subject Application

Your rights under KVKK Art. 11

Within the scope of Article 11 of Law No. 6698, you can exercise the following rights by applying to the data controller.

• Learning whether your personal data is being processed.
• If it has been processed, requesting information about it.
• Learning the purpose of the processing and whether the data is used in line with that purpose.
• Knowing the third parties to whom the data is transferred, whether domestically or abroad.
• Requesting correction where the data has been processed incompletely or incorrectly.
• Requesting deletion or destruction within the conditions set out in Article 7 of the Law.
• Requesting that correction, deletion and destruction operations be notified to the third parties to whom the data was transferred.
• Objecting to an outcome that arises against you as a result of analyzing the processed data exclusively through automated systems.
• Requesting compensation for damage you suffer due to unlawful processing of the data.

Application channels

Pursuant to Article 5 of the Communiqué on the Procedures and Principles for Application to the Data Controller, you can submit your application through one of the channels below. Under the Communiqué, your application must be made in Turkish.

Written application

You can deliver your wet-signed petition in person or via a notary to the address below.

• Address: BARBAROS MAH. BEGONYA SK NİDAKULE ATAŞEHİR BATI NO:1 İÇ KAPI NO: 2 ATAŞEHİR / İSTANBUL
• Write the note "Data-Subject Application" on the envelope.

Registered electronic mail (KEP)

As a holder of a KEP address, you can send your application - signed with a secure electronic signature or a mobile signature - to our KEP address below.

• KEP address: [KEP adresi]

E-mail registered in our system

You can send your application from the e-mail address you previously notified to our system, to the address below.

• Application e-mail address: [email protected]
• Writing "Data-Subject Application" in the subject line speeds up the identification of your application.

Requests you submit through a channel other than those stated (for example, by telephone or the general contact form) cannot be assessed as a "data-subject application"; for a formal application you must use one of the channels above.

Information your application must include

Pursuant to Article 5/2 of the Communiqué on Application to the Data Controller, the following information must be included in full in your application. Incomplete applications are returned to you without being assessed.

• Name, surname and, in written applications, signature.
• For citizens of the Republic of Türkiye, T.R. identity number; for foreigners, nationality, passport number or, if any, identity number.
• Residence or workplace address for notification purposes.
• E-mail address, telephone and fax number for notification purposes (if any).
• The subject of your request - state clearly which right you wish to exercise.
• An explanation regarding the personal data subject to your request (for example: visit date, form details, contract process, membership, etc.).

Attaching information and documents relating to your request alongside your application helps it to be concluded more quickly. If you are applying on behalf of someone else, you must attach a copy of a power of attorney or authorization document.

Response time & fees

Pursuant to Article 13 of the KVKK and Article 6 of the Communiqué, your application is concluded within thirty days at the latest, depending on the nature of your request. The reply is delivered in writing or electronically, via the address you preferred in your application.

As a rule, the reply to your application is free of charge. Pursuant to Article 7 of the Communiqué, where the process requires an additional cost, a fee may be charged according to the tariff set by the Board.

• Where the reply is given in writing, no fee is charged for the first ten pages; for each subsequent page, the amount set out in Article 7 of the Communiqué applies.
• Where the reply is given on a recording medium such as a CD or flash drive, a fee not exceeding the cost of the recording medium may be charged.

Where it is established that the application arose from an error of the data controller, the fee charged is refunded.

Right to complain to the Board

Pursuant to Article 14 of the KVKK, where your application is rejected, the reply given is found insufficient, or no reply is provided within the period, you may file a complaint with the Personal Data Protection Board within thirty days of learning the reply and, in any event, within sixty days of the date of the application.

For the Board's application details and the complaint procedure, you can review the official website of the Personal Data Protection Authority.

Under the Law, your application must have been made to us in our capacity as data controller before applying to the Board; applications made directly to the Board may be forwarded to us for review.