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// GLOSSARY

Anonymized case

A case-narrative form in which a real customer engagement is de-identified while its structure, evidence-object type and decision impact are preserved. Anonymized ≠ fabricated; nothing is guessed from scratch. The sector category is named generically and numeric data is converted to qualitative phrasing.

Often confused

“success story” - Red in Pulse cases are decision-clarity stories, not success or dramatic-threat narratives.